GLOSSY 21 CLEANING
Terms and Conditions

Welcome to the official website of Glossy 21 Cleaning. By using this website or any of our services, you agree to the following terms and conditions:

1.Booking and Payment

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  • Bookings can be made through the website, social media platforms, or direct contact.
  • Bookings are only confirmed after one of our team members contacts the customer to finalize the details.
  • A deposit may be required for certain services or large packages.
  • Payment can be made in cash or electronically as previously agreed upon.

2.Cancellation and Modification Policy

  • Bookings can be canceled or modified free of charge up to 24 hours before the scheduled service time.
  • In case of late cancellation or no-show, the company reserves the right to charge a partial service fee.
  • If the client is more than 30 minutes late without prior notice, the service will be automatically canceled.

3. Service Quality

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  • We are committed to delivering our services with the highest possible quality, as per the agreed specifications.
  • If you have any feedback or concerns, please contact us within 24 hours of receiving the service so we can review and take appropriate action.

4. Client Responsibilities

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  • The client must provide a safe and suitable environment for our team (electricity, water, site access, etc.).
  • The client must inform us of any special conditions at the site (such as delicate materials, pets, or sensitive equipment).
  • The client is responsible for securing personal belongings before the service begins.

5. Limitation of Liability

  • The company is not responsible for any damage resulting from inaccurate or incomplete information provided by the client.
  • The company is not liable for any pre-existing damage at the site prior to service.
  • The company is not responsible for the loss or misplacement of valuable or personal items. We kindly ask clients to secure their belongings before service begins.
  • We are not responsible for any damage outside the scope of the agreed service or due to misuse of equipment after our team has left.

6. Website Usage

  • The website must not be used for any unlawful purposes or to collect information about other users.
  • All content (text, images, logos) is the intellectual property of Glossy 21 Cleaning and may not be used without written permission.

7. Changes to Terms

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  • We reserve the right to update these terms at any time. Updates will be published on this page. Continued use of the website after changes are made constitutes acceptance of the updated terms.

8. Contact Us

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