Privacy Policy

At Glossy 21, we are committed to protecting the privacy of our customers' information. We are dedicated to maintaining the confidentiality of all data collected through our website or through other booking channels such as WhatsApp or social media platforms.

1. Information Collection

​When using our website or making a booking, we may collect the following information:

  • Full name
  • Phone number
  • Email address
  • Service location address
  • Booking details (service type, date, time)
  • Additional notes provided by the customer

2. Use of Information

The information we collect is used for the following purposes:

  • Confirming bookings and communicating with the customer
  • Delivering the service accurately and efficiently
  • Sending service reminders and notifications
  • Improving our service quality and user experience
  • Responding to inquiries and complaints
  • Sending promotional offers (with customer consent)

3. Information Protection

  • We take appropriate security measures to protect your information from unauthorized access, alteration, or destruction. All data is stored in secure systems, and we do not share your information with any third party without your prior consent, except as required by law.

4. Sharing Data with Third Parties

  • We do not sell, rent, or share your personal information with any external parties for marketing purposes. Some data may be shared only with our staff or service providers directly involved in fulfilling your booking.

5. Cookies

  • Our website may use cookies to enhance browsing experience and analyze site performance. You may choose to disable cookies through your browser settings.

6. Customer Rights

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:You have the right to

  • Access the personal information we hold about you
  • Request modification or deletion of your data
  • Opt out of receiving promotional messages at any time

7. Changes to the Privacy Policy

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  • We reserve the right to update this policy at any time. Updates will be posted on this page along with the revised date. Continued use of our website signifies your acceptance of the updated policies.

8. Contact Us

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